Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the redfortyeight.com team and what you can expect once you do.
How to Send Us a Message
Email is the best way to contact us. Write to [email protected] and a member of our team will read your message personally — we don't rely on automated replies to do the work for us.
It helps if you mention which casino, offer or page your message relates to, since we cover a lot of ground: reviews of Australian-facing online casinos, bonus terms, pokies, live dealer games, payment methods and more. A quick pointer to the right page means a quicker, more useful reply.
What We Can Help With
- Questions about a review — If something in one of our casino write-ups is unclear, or you want more detail on wagering requirements, licensing or a specific payment method, ask away.
- Corrections — Bonus terms, licence numbers and payment options change often at offshore casinos. If you notice something on the site that looks out of date, we want to know so we can check it.
- Content suggestions — If there's a casino, payment method or topic you'd like us to look into, tell us. Reader input genuinely shapes what we cover next.
- Partnership or editorial enquiries — Operators or businesses interested in working with us should outline who they are and what they're proposing.
- Responsible gambling concerns — If you or someone you know is struggling with their gambling, let us know in your message and we'll point you towards support services suited to Australian residents.
What to Expect After You Write In
We aim to reply within a couple of working days. Messages are read and answered by a real person, not a script, though during busier periods a response may take a little longer. If your enquiry needs more research — for example, checking a licence detail or a withdrawal limit at a specific operator — we'll say so and follow up once we've confirmed it.
A Word on Accuracy and Independence
As a comparison site, we review and rank online casinos available to players in Australia based on factors like licensing, game range, payment options and bonus terms. Some of the casinos we cover may pay us a commission if a reader signs up through our site, but this never determines how an operator is rated or ranked. If you think we've got something wrong, or an offer has changed, please tell us — reader feedback is one of the main ways we keep our reviews current.
Remember that any casino discussed on this site operates under an offshore licence rather than an Australian one, and readers should always check current licensing and terms directly with the operator before signing up. All players should be 18 or over and are encouraged to gamble within their means.
If you're looking for information on casinos operating outside standard UK self-exclusion schemes, you may also find our page on trusted non GamStop casinos in the UK useful, though our main focus here remains casinos and payment options relevant to Australian players.
Before You Get in Touch
A few quick checks can save time on both sides:
- Search the site for the casino or topic first — your question may already be answered in an existing review.
- Have any relevant details ready, such as the casino name, the page you were reading, or the date you noticed an issue.
- If your enquiry is about a specific transaction, deposit or withdrawal issue, contact the casino operator directly as well, since we are not able to access or resolve individual player accounts.
We appreciate everyone who takes the time to write in, whether it's a correction, a question or general feedback. It genuinely helps us keep our reviews useful for Australians comparing online casinos.